💡Solution Ideas

Direct Camera-to-Client Failback without Redundant Servers

Catastrophic Data Center Failure

When power loss, cooling failure, or a site-wide outage takes all XProtect servers offline, operators normally lose all live video.

SureStream maintains visibility by streaming directly from cameras, allowing monitoring to continue even when the VMS is down.

Works with every XProtect variant.

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Improved Cybersecurity Posture

If ransomware, SQL corruption, or compromised services disrupt the VMS infrastructure, Smart Clients do not retrieve streams through XProtect.

SureStream maintains live monitoring by bypassing compromised components and streaming straight from cameras.

Works with every XProtect variant.

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Remote or Edge Sites

Remote locations—such as railway stations—often operate with cameras onsite but may record to a centralized, remote data center.

If the station temporarily loses network connectivity to the central recorder, local operators cannot view live video.

SureStream allows operators at the station to stream directly from local cameras, even when the WAN link to the central VMS infrastructure is down.

Works with every XProtect variant.

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Server and Software Maintenance

Reboots, SQL upgrades, OS patches, Software updates, and service restarts typically interrupt live video.

SureStream ensures operators never lose situational awareness, allowing IT maintenance to happen without operational downtime.

Works with every XProtect variant.

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Active Incidents Requiring Real-Time Situational Awareness

When an event is unfolding and the VMS infrastructure becomes unavailable, operators still need immediate visibility. SureStream delivers continuous live video, enabling faster, safer decision-making during emergencies.

Works with every XProtect variant.