Joystick Support

Joysticks are supported in the RMF Smart Client view

With Release 7.5.0, the requirement to create a “special” RMF view in the Smart Client has been removed. RMF now runs in the background within the Smart Client and provides high availability to all native XProtect view windows displaying RMF-licensed cameras. All user-facing native smart client features are preserved.

Skip the steps below if you are using Release 7.5.0 or later.

RMF supports hardware joystick integration for PTZ (Pan-Tilt-Zoom) cameras, providing operators with a faster and more intuitive way to control camera movement beyond traditional mouse or software-based controls.

With joystick support, users can:

• Pan horizontally, tilt vertically, and zoom with precision—ideal for full situational coverage.

• Enjoy fluid, real-time control that's critical in high-pressure environments, such as traffic control centers or live security operations.

To enable this feature, connect your joystick device to the Smart Client system. Once set up, operators can take complete manual control of PTZ cameras, improving responsiveness and accuracy across both primary and secondary RMF-managed sites.

The Milestone Smart Client's native Joystick management is more comprehensive than RMF's. For instance, RMF does not support mapping Joystick buttons to PTZ presets. We plan to add functionality in future releases.