PTZ Preset Management

Translate a single user PTZ preset management action to actions on both sites

Overview

With Release 7.5.0, the requirement to create a “special” RMF view in the Smart Client has been removed. RMF now runs in the background within the Smart Client and provides high availability to all native XProtect view windows displaying RMF-licensed cameras. All user-facing native smart client features are preserved.

Skip the steps below if you are using Release 7.5.0 or later.

With RMF, PTZ (Pan-Tilt-Zoom) presets remain available even during server failover. Whether connected to the primary or secondary site, the Milestone Smart Client retrieves the correct PTZ preset positions using RMF’s synchronized configuration layer.

Remember to grant PTZ access to the role that requires it. Without this option selected, a user cannot access or navigate the PTZ presets created by the admin user.

Key Features

• 🕹️ Smooth Live View PTZ Control – Whether connected to the primary or secondary site, operators enjoy real-time, responsive PTZ control in live view. Preset recalls, manual moves, and zooms function identically across both systems.

• ✏️ Unified Preset Management – Through the RMF Smart Client plugin, users can add, update, or delete PTZ presets directly from the live view interface. RMF automatically synchronizes these changes to both P and S, maintaining consistency across sites.

• ⚠️ Intelligent Mismatch Detection – RMF monitors for preset discrepancies, including differences in preset name, number, or PTZ coordinates. When mismatches are detected, operators are prompted to choose whether to apply the primary configuration to the secondary or vice versa, ensuring intentional, audit-friendly synchronization.

Demo Video