arrow-right-to-bracketSet Service Logon Settings

Log in to SmartSync Service.

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Setting service logon settings must be performed in the following cases:

  1. First-time configuration

  2. Change of XProtect architecture between Single Site, Federation, and Independent

  3. Change of login credentials

To set the SmartSync Service Logon settings, perform the following steps:

  1. Select the Set Service Logon Settings option.

Set Service Logon Settings
  1. If your XProtect deployment is Federated or a Single Site, select Federated/Single Site; one of these, enter the credentials and click Save.

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If your site is Federated, enter credentials for the parent management server.

Federated/Single Site Login Screen
  1. Otherwise, if you have independent XProtect deployments that you wish to synchronize, select Independent, enter the credentials, and click Save.

Independent Login Screen
  1. Click the Help icon to view the Help information.

Help Information—Federated
  1. Click the Help icon to view the Help information.

Help Information—Independent
  1. Click OK on the confirmatory dialog box—the SmartSync service restarts.

Confirmatory Dialog Box
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Note: Please ensure that you enter the correct login credentials. Otherwise, the SmartSync service will not start, and the following error message will be displayed.

Restart Error