Video Export

Export Video from the recorder that has content during the export window

Export Steps

Case 1: No recording gaps during the export window

If there are no recording gaps in the playback timeline of the serving recorder that coincide with the time window needed for export (t0 to t1, below), one may proceed with exporting the footage.

No recording gaps.

Case 2: Recording gap during the export window

The following steps are recommended when exporting content from the Smart Client while viewing a camera through the RMF plugin, particularly when the recorder providing the content has a recording gap that overlaps with the time window required for export.

1

A gap in the recorded content in the playback view

The picture below illustrates a situation where the serving recorder experiences a video gap that overlaps with the export window. The export window runs from t0 to t1.

Recording gap in the serving recorder

2

Force a switch

Position the playback cursor inside the gap, and click play.

3

RMF initiates failover in playback

RMF initiates a stream-level playback failover to the backup recorder, and now the timeline from the backup recorder is visible.

4

No gap

If no gap is seen after the failover, initiate export.

5

Both have gaps

If both the serving recorder and the backup recorder have gaps, then

1. If this camera supports Edge recording and the 'Restore from the Edge' feature is enabled, wait for the missing content to be restored onto either recorder before exporting.

2. If there is no edge recording, the best we can do at this moment is to export the duplicate camera footage from both recorders.

Upcoming RMF releases support bidirectional backfill, rendering the aforementioned forced failover unnecessary. However, the best way to prevent missing content is always to utilize edge recording and enable 'Restore from Edge.'